Starting point
More tools appear every month, each promising to save time. None of them knows your process from a customer's first call to the final invoice.
So we start with your working day: where things stop, where the same information is entered twice, and where an enquiry goes unanswered.
Only then does a conversation about tools make sense.
Three outcomes
In practice, everything AI does for a small business falls into one of three areas. Each has its own examples and limits.
The aim is for customers to find you when they are searching, and for replies not to wait until tomorrow. A system can respond to an enquiry immediately and record it in one place. Content prepared to your instructions can be published regularly, without manual work.
For a customer who has already bought from you, the path to the next project is shorter. A system can request a review after a service or follow up on an unanswered proposal. It can connect your data so you can see who has not been in touch for a while.
The same cycle repeats every week: copying data, preparing proposals, issuing invoices and organising documents. A system can complete the preparation, leaving you to review and approve. Work that follows the same rule can be handed over to it.
Every project we take on targets one of these three outcomes. We agree which one before starting.
Process
Each step is small and ends with something you can read or try. The next step begins only after your approval.
Tell us where things get stuck and what you want to change. During the call, we assess whether AI is the right approach and what a sensible first step would be.
The call is free and carries no obligation.
Together, we go through your work in order, from the first customer contact to the invoice. We look for wasted time and sources of errors. You receive written findings and a proposal for the first step.
Scope: one review and written findings. You decide what follows.
We take one thing and bring it into everyday use. Before development starts, we agree what to measure, where that number stands today and where we want it to be by the agreed deadline.
Scope: one project, one goal, an agreed deadline.
Once the first step is running, we move to the next. You set the priorities. We make sure it connects to what is already in place.
Scope: monthly, without a long-term commitment.
Sometimes AI is not the answer. A simpler process or one rule in a tool you already use may be enough. When that is the case, we say so.
Background
Every morning, the system checks my inbox and shows what needs a reply. It prepares complete proposals and invoices using my details and my usual formats; I read and approve them. No message or document goes out without me.
Before client work, it gathers the background and cites sources for me to check. It also remembers what was agreed on each project, even months ago, so I do not have to search through emails and old notes.
I trained as an engineer and spent years working with data systems. When I started STANCICH.AI, I applied the same approach to my own work.
I use what I recommend to you in my own business first.
References
Four examples from the past year. Two run for iHunt (STF d.o.o.), one for Profist, and the fourth is for independent service providers.
profist.si/blog · live
We built Profist's website and added an AI system that prepares and publishes articles following their instructions. New articles appear regularly on their domain, with the right SEO structure and without manual work.
See it live
skuvalence.com · iHunt
For iHunt, Skuvalence monitors the supplier's catalogue and reports changes to prices, stock and product descriptions. Nothing reaches the store without review and approval, and every change can be reversed. The first 877 products were added to the store through this process.
See it live
signthatup.com/sl · live
SignThatUp is our product for independent service providers and small teams. When a job is finished, the provider and customer confirm the scope and notes, add photos and a signature, and both receive the same PDF record.
See it live
eris.si · used daily
We developed the eRis mobile and web application. It replaced scattered records across hunting associations: data can be entered in the field and exported, and each association enables only the modules it needs. New legislation requires hunters to use a tag after a harvest; eRis integrates and simplifies that process. It is used every day on computers and phones.
See it liveWho it is for
It works well for established businesses with enough work for tasks to start repeating. We also list the situations where we will not be able to help.
Websites
For many businesses, the first step turns out to be the website: that is where enquiries arrive and customers receive their first reply. In that case, our other service—smart websites—is the right place to start. It is the same approach, delivered as a product.
Questions
Every business is different, so a number without a conversation would be a guess. The scope depends on what you already have, how your data is organised and what you want to achieve. The first call is free. Afterwards, you receive a written proposal with a specific scope, deadline and price; for larger cases, we suggest a consultation first.
It depends on the solution. Where possible, data stays in your existing tools and within an EU-based environment. Before starting, we document which data the system accesses, where it is stored and who has access. We use your data only for your system.
You receive written findings and a recommendation for what would make sense instead—even if that means changing a process or making better use of a tool you already pay for. The business review remains useful regardless of who takes it forward.
Slovenian, Italian and English. The systems we develop can work in several languages at once, so your customers write in theirs and you read in yours.
We can usually arrange a call within a few days. The consultation and written findings follow within a week or two, depending on how many processes we review. The first project is deliberately small, so it is measured in weeks. We put the exact deadline in the proposal before starting.
Contact
On a free half-hour call, tell us what is getting in the way. You leave with our view of a sensible first step, even if you choose not to work with us.
